Financial services
Onboarding, reconciliation, wire releases, and advisor operations, built for compliance review from day one: every action logged, each tool limited to its own data.
Replies drafted from the customer's real record, with sensitive cases handed to a person.
An example sourced reply: customer, question, answer, policy, sources, and a approve and send step.
One firm, three industries. Each gets a priced plan, a working system, and a log of everything it did.
Onboarding, reconciliation, wire releases, and advisor operations, built for compliance review from day one: every action logged, each tool limited to its own data.
Put AI to work across portfolio companies without adding headcount: an assessment for each company, ranked by what each workflow is worth, and one team that builds and runs it.
Deposits explained from on-chain activity, partner research with the sources attached, and payment review notes prepared before the decision.
A policyholder's claim-status question answered from the claim record, with the reply held for a person.
A portfolio company's support queue answered from its records, with escalations summarized weekly.
An exchange customer's withdrawal question answered from the transaction record, with holds routed to a person.
A drafted reply with the record and the policy attached, ready for a person to send.
Today: "Where is my transfer?" waits a day, then gets answered from memory (example).Sensitive cases routed to the right person, with the history summarized.
Today: Complaints and disputes sit in the same queue as password resets.New customers set up across your systems from one intake.
Today: Onboarding means retyping the same details into four systems.38 status questions answered from account records, each approved first
SentReply about a disputed fee waiting on Maya
WaitingComplaint about a delayed withdrawal routed to a person with the history
FlaggedTwo new clients set up across CRM, portal, and billing
DoneReply on a transfer policy question approved by Maya and sent
ApprovedWeekly summary: top three question types, one policy to clarify
DoneSets new customers up across your systems from one intake, and asks once for what is missing.
Result · New customers live without the busyworkDrafts replies from the account record with sources attached, and hands complaints and disputes to a person.
Result · Fast, grounded answers, with a person on anything sensitiveHubSpot, Salesforce, a spreadsheet
Gmail, Outlook
Zendesk, Intercom
Custodian, policy, or loan platform
A one-week Assessment on the support job that leaks most, credited in full toward a Build Sprint within 30 days.
Not sure which step? Get a free opportunity report first.
Read access to the help desk, the account records, and your policies. Replies go out through your help desk after a person approves.
At the start, yes, and later you decide which routine replies can go out on their own. Complaints and disputes always go to a person.
One week for the Assessment and two weeks for the Build Sprint. Your team approves real replies inside the Sprint.
The sources sit beside the draft, so a wrong date or amount is visible before sending. A question it cannot source is routed, not guessed.
Prices are published: a $1,500 Assessment, a $5,000 Build Sprint, and AI Operations at $999 a month. The numbers in the examples above are not a quote.
Begin with the job that costs the most each week.
Ground track · wherever our clients operate